v2.2.8 Live Chat Complete

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Live Chat Complete

143 4095 23
3.76 out of 5 based on 63 customer ratings
(63)

25$ or Download Free Trial Version

WordPress Chat X plugin – CX uses Firebase (free) for realtime platform to make your chat faster and reliable. That means CX doesn’t use your own resources like other AJAX chats. Your all chat data stored on Firebase temporarily during chat communication.

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Version: v2.2.8
Created: 22 January 2014
Last Update: 4 January 2019
Author: screets
SKU: 6639389
Categories: ,

Live Chat Complete

Bestseller chat plugin is now smarter and faster! LC is designed for sales and support.

  • Open source
  • One-time fee (1 license = 1 website)
  • 100 users1 can chat at one time (i.e. 10 operators and 90 visitors)
  • Lightweight.. It works in iframe not to hurt your page performance. Your widget loads itself once your page fully loaded..
  • Multi-lingual support (WPML and Polylang plugins)
  • Very clean code
  • More than one operators can reply the same user’s question
  • “Email notifications” when new visitor is online (optional)
  • SSL support. All your and visitor messages will be encrypted
  • Tested with latest WordPress
  • GDPR compliance (see details end of the page)
  • Tested with PHP 7.2 and WordPress 5.0

(1): One browser tab equals to 1 user connection. If a user opens 2 tabs on your website, it will be counted as 2 user connections

Limitations

  • WordPress 4.7 or newer version
  • PHP 5.4 or newer version
  • Free Firebase account

Licensing

Just to remember, as you know that Regular License ($25) is for single-domain only (i.e. yourdomain.com). It is Envato sales policy. Besides, there is no additional costs and all LC updates will be free, of course.

Reviews

“After the one off payment for the plugin there are no other costs such as monthly fees or other pricing plans making it a great choice for those who just want an online chat solution with no additional costs.” – WP Lift Review

Live Chat Complete
Live Chat Complete
Live Chat Complete
Live Chat Complete
Live Chat Complete

In WordPress Themes

GDPR Compliance

Screets LC is safe and secure. All chat transmissions are sent through Google Clouds which is certified under major privacy and security standards – see https://firebase.google.com/support/privacy/.

Besides, the plugin does NOT store any private information of your visitors into real-time database. They are all anonymous. So your visitors don’t need to request deleting data which is required by GDPR. However, you can still activate acceptance checkbox for offline form directly from offline chat options.

We are still working on better compliance for GDPR. If you have any questions, feel free to contact [email protected].

Compatible Browsers

Chrome, Firefox, Safari, IE11, IE10

Compatible With

WPML

Files Included

JavaScript JS, CSS, PHP

Software Version

WordPress 4.0, WordPress 4.1, WordPress 4.2, WordPress 4.3, WordPress 4.4, WordPress 4.5, WordPress 4.6

63 reviews for Live Chat Complete

  1. Live Chat Complete
    1 out of 5

    :

    the chats is go offline on it own. i want it to stay parmanently online

  2. Live Chat Complete
    5 out of 5

    :

    I decided to remove all communication channels like email, messenger, phone, WhatsApp, etc. and plan to use only Live Chat for all of the communication on our website. One of the reasons is that you also offer web form input. Very stable application and clean design of the Live Chat window and the communication console. Keep up the good work.

  3. Live Chat Complete
    5 out of 5

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  4. Live Chat Complete
    5 out of 5

    :

    Great plugin, with fast and individual support!

  5. Live Chat Complete
    4 out of 5

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    When I first purchased this plugin I had some major teething issues. Over time the functionality had improved and the support staff has also been improving. While there are still issue that I am experiencing the staff have been working towards them in making the plugin better. For that reason I am upping my rating to 4 🙂

  6. Live Chat Complete
    5 out of 5

    :

    Great plugin and even better documentation! I really like the flexibility and quality of the design.

  7. Live Chat Complete
    5 out of 5

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  8. Live Chat Complete
    5 out of 5

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  9. Live Chat Complete
    5 out of 5

    :

    I can’t tell you how awesome the plugin works , I have no words to say more about this… Awesome Plugin for chat….

  10. Live Chat Complete
    5 out of 5

    :

    Fatih was very fast to help us to configurate the plugin. I recommend this plugin.

  11. Live Chat Complete
    4 out of 5

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  12. Live Chat Complete
    4 out of 5

    :

    This is a perfect plugin for my website.
    I still have 3 ideas/bugs resolving to improve the plugin and increase conversions: – Currently seen page url is blinking every time user navigate to another url. URL keeps blinking between old and new page url
    – It would be perfect if There was the possibility to add a message on the top of the bubble like “Need help?” or even to force open the chat to increase conversions
    – URL to open the chat doesn’t work for me These are just things I found and ideas to improve this great plugin, it really worth 25$, don’t hesitate

  13. Live Chat Complete
    5 out of 5

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  14. Live Chat Complete
    5 out of 5

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  15. Live Chat Complete
    2 out of 5

    :

    Product was working ok, but it seems that each new update bring more and more annoying bugs and the necessivity to reinstall the plugin. Poor quality and experience.

  16. Live Chat Complete
    1 out of 5

    :

    The plugin says it has proactive features (intiate chat with customer). But on the live chat console, nothing happens when a new visitor comes to your site…

  17. Live Chat Complete
    4 out of 5

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  18. Live Chat Complete
    5 out of 5

    :

    I can’t believe to have a fully funcional chat ready in 15 minutes (now I have to customize and translate). It’s perfect for my needs, the price is the best and I’ll propose it surely to my clients! Great! Very good tutorial for setting up, thank you!

  19. Live Chat Complete
    5 out of 5

    :

    Guys, for real, this is the BEST chat I’ve ever seen. Only one word can describe the quality of this plugin, and this word is MASTERPIECE. Thanks,

  20. Live Chat Complete
    4 out of 5

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  21. Live Chat Complete
    4 out of 5

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  22. Live Chat Complete
    5 out of 5

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  23. Live Chat Complete
    3 out of 5

    :

    I used to like that when we are offline my customers could see it and could leave a message now it just seems to leave them waiting for a while and after that tells them to leave a message.

  24. Live Chat Complete
    5 out of 5

    :

    bravo!!

  25. Live Chat Complete
    3 out of 5

    :

    The main reason for 3 stars is as follow. The plugin works but there were MANY MANY issues to get it to work WEEKS after purchase. The reason why this is not 5 stars is because the support team would say things like “We have a big update rolling out” or “we are busy with too many requests. After giving a 1 star things changed and they decided to help. They have even suggested features for future updates and if implemented I would happily give a 5 star as long as its stable. So yes the product works but the initial customer support had much to be desired. I do believe the plugin and support will get better over time but we shall see.

  26. Live Chat Complete
    1 out of 5

    :

    Looked good on paper. But I have never been able to make it work…

  27. Live Chat Complete
    1 out of 5

    :

    After just installing the plugin, we asked for help as it would not appear on the site (except in WP mode or unless I deactivate W3 Total Cache). Their response was “It seems like the fastest solution for you is rolling back to 2.2.8. “. Easier for THEM so they wont have to do anything about it. So they never had a look at our back end as I have the W3 logs showing no login for that specific user. They instead they wanted us to install their old software till their update to 2.4 which at the time was 3 days away. We needed this plugin working NOW hence why we bought it. Telling someone to install old software and not look to find a solution because its easier for them is not a solution. Until this plugin works I cant rate it and can only give it 1 as it is currently unusable. This will change when it is resolved.

  28. Live Chat Complete
    5 out of 5

    :

    Best Support-Script for WordPress.

  29. Live Chat Complete
    3 out of 5

    :

    Its a awesome plugin, but it have some limit, the number of connections count if a user visits the page even without writing in the chat

  30. Live Chat Complete
    5 out of 5

    :

    Great!

  31. Live Chat Complete
    1 out of 5

    :

    The app kept becoming unresponsive locking my browser. A few options never worked, and the documentation doesn’t cover the entire setup. If you don’t have experience with API, mainly firebase apis… good luck attempting to configure this plugin. I also noticed a major slow in my internet speeds. I related the two and did a little research to see where all the bandwidth is going. This plugin used almost 10GB (3GB down 7GB up). I’m not sure if thats in the time span of hours or days. I question what data is being sent and received… and why. FYI, the plugin is connecting to the developers site firebaseio.com. Not to be confused with firebase owned by Google. ★ CODE QUALITY
    ★ DOCUMENTATION (CONFIGURE)
    ★★ CUSTOMER SUPPORT
    ★★★ DESIGN « IC »

  32. Live Chat Complete
    1 out of 5

    :

    🙂 i did not like, Tawk.to works much better. I do not recomend buy this app.

  33. Live Chat Complete
    1 out of 5

    :

    No Flexibility
    Worst people These people was never serve. Best Marketing for worst product. There are several options in market.

  34. Live Chat Complete
    5 out of 5

    :

    Great Plugin

  35. Live Chat Complete
    5 out of 5

    :

    The software is awesome and the customer support is even better. A+ all around!

  36. Live Chat Complete
    1 out of 5

    :

    Sorry, but it was necessary to change my mind about WordPress Chat X, It did not work more than a week in my site. Without active conversations In the week that I use it (My users do not use chat frequently). I get a message in firebase.google.com “You’ve used over 100% of your connections limit – upgrade to ensure there is no service disruption” Asked for support about that in the forum screets.org/apps/chatx/forums/ and after I send a email to [email protected] and I still waiting for an answer Here is an screenshot with the question and the date when I send it. pasteboard.co/GBHZrhph.jpg Already goes for three months and at that time had the active support. Thanks

  37. Live Chat Complete
    1 out of 5

    :

    This Plugin its soo bad, requiere external service to work, very bad. Iam purchase my own plugins to work on my server, not work from a external service.

  38. Live Chat Complete
    1 out of 5

    :

    Very hard to configure. Not at all easy. Don’t get temp

  39. Live Chat Complete
    5 out of 5

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  40. Live Chat Complete
    5 out of 5

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  41. Live Chat Complete
    5 out of 5

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    Great plugin made by a great team! Buy it and become happy. 🙂

  42. Live Chat Complete
    1 out of 5

    :

    Goodluck! Try any another description for this plugin.

  43. Live Chat Complete
    5 out of 5

    :

    Easy to use and really good technical support.

  44. Live Chat Complete
    5 out of 5

    :

    It is simple but it is optimized and does not increase the loading time of my site as others do

  45. Live Chat Complete
    1 out of 5

    :

    On plugin usability and bugginess:-
    – Chat console does not recognise visitor
    – Live chat logs not found on chat console On plugin’s documentation:-
    – ONE PDF, thats all you get. Good luck with that On author’s support on the plugin:-
    – СodeHolder sales page (refer below) indicate clear obligation for support “up to 1 business day”. Author denied saying its “5 business days” during dispute resolution
    – СodeHolder sales page (refer below) indicate clear direction that support is provided via their forum. Author denied saying support can be reached on email
    REF: [codecanyon.net/item/wordpress-chat-x-plugin/6639389/support]
    – Even on their support forum, support responses are either laggish or overdue. Its an interesting read if you want to know how buggy the system is, or how slow author’s response to tickets are
    Check it out [screets.org/apps/chatx/forums/] Often when matters go into resolution, its most likely one party isnt satisfied with what they have gotten. However a good plugin author WILL WORK with their customers to resolve. During dispute resolution, author made a statement that “.. you didnt respect us or our time invested to make this plugin.”. I think the author thinks too highly of themselves and forgotten that customers like me actually PAID for their plugin. Author keeps saying “its business day support” and СodeHolder sales page state ONE business day. Granted I posted on support forum on Friday (24 Mar 17) which was Author’s Sarajevo’s Thursday, its still within business day timeframe. Author turned around and said I did not provide ample time. Well currently its more than ONE business day and author still refuse to provide support. I purchased the WP Flat Visual Chat after this unfortunate purchase and the WP Flat Visual Chat plugin literally worked within minutes of setup. No mucking around, no nonsense whatsoever. Facts speak for itself. Buyers beware. Do yourself a favour and learn on my expense.

  46. Live Chat Complete
    1 out of 5

    :

    I do the steps in documentation but nothing works….

  47. Live Chat Complete
    5 out of 5

    :

    I think it´s the best WordPress chat plugin in CC. Really would like to the “Send Message” option send an email with the Reply-to header.

  48. Live Chat Complete
    4 out of 5

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  49. Live Chat Complete
    4 out of 5

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  50. Live Chat Complete
    2 out of 5

    :

    Bad support and need many work for normal relese for customers!

  51. Live Chat Complete
    5 out of 5

    :

    Great work, love this plugin

  52. Live Chat Complete
    5 out of 5

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  53. Live Chat Complete
    1 out of 5

    :

    No value for money. I would rather go with Free chats which are easier to customize, have rich features and real dashboards.

  54. Live Chat Complete
    5 out of 5

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  55. Live Chat Complete
    5 out of 5

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  56. Live Chat Complete
    5 out of 5

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    top !

  57. Live Chat Complete
    5 out of 5

    :

    Outstanding product and customer support! Screets is raising the bar for Envato Plugin Developers. ★★★★★ Clean code
    ★★★★★ Plug and Play
    ★★★★★ Pre Sales Support
    ★★★★★ Post Sales Support ⫷ IC ⫸

  58. Live Chat Complete
    5 out of 5

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  59. Live Chat Complete
    5 out of 5

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  60. Live Chat Complete
    5 out of 5

    :

    I’m impressed. The plugin can be set up and activated within 20 minutes without much technical knowledge. Great work! Looking foward to using it now.

  61. Live Chat Complete
    3 out of 5

    :

    Plugin is fine but support on themeforest and authors own forum is non existent ; No replies to even simple queries

  62. Live Chat Complete
    5 out of 5

    :

    I’ve never seen a standalone, low cost plugin of this quality that doesn’t require ongoing monthly fees. Very professionally designed & managed with ongoing updates.

  63. Live Chat Complete
    5 out of 5

    :

    Great plugin! Works wonderfully! Support was top notch in helping me get it up and running!

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